Privacy Policy

NovaRise Studio ("we", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By using our website or services, you acknowledge that you have read and understood this Policy.

We may collect the following categories of data, depending on your interactions with us:

• Account and contact details: name, username, email address, and any information you provide when contacting us.
• Technical data: IP address, device identifiers, operating system, browser type, language, time zone, and similar diagnostic data.
• Usage and analytics data: pages viewed, time spent, clicks, referring/exit pages, and feature usage metrics.
• Cookies and similar technologies: essential cookies for core functionality, and optional analytics cookies subject to your consent.
• User-generated content: messages or materials you submit, where applicable.
• Support communications: information you include in requests addressed to our support team.

We process your data for the following purposes:

• To provide, operate, and maintain our services and features.
• To personalize content and improve user experience.
• To analyze usage and performance to enhance quality and reliability.
• To communicate with you regarding updates, security alerts, and support.
• To protect against fraud, abuse, and security incidents.
• To comply with applicable laws and enforce our terms.

Depending on the context, we rely on one or more of the following legal grounds:

• Consent: for optional analytics or marketing communications.
• Contract performance: to provide features you request and manage your account.
• Legitimate interests: to improve our services, ensure security, and prevent abuse.
• Legal obligations: to comply with regulatory or tax requirements.

We retain personal data only for as long as necessary to fulfill the purposes described above, and then securely delete or anonymize it. Retention periods may vary depending on the type of data and legal requirements.

We may share data with:

• Service providers (processors): hosting, content delivery networks, analytics, and customer support tools, bound by confidentiality and data processing agreements.
• Affiliates and professional advisors: where necessary and subject to appropriate safeguards.
• Authorities: when required to comply with the law or protect rights, safety, and security.

We do not sell your personal data.

If data is transferred outside your country or region (e.g., outside the EEA/UK), we implement appropriate safeguards such as Standard Contractual Clauses and additional measures where required.

Subject to applicable law, you may have the right to access, rectify, erase, restrict or object to processing, and withdraw consent at any time (without affecting the lawfulness of processing before withdrawal). You may also have the right to data portability.

To exercise your rights, contact privacy@novarise-studio.com. You may also lodge a complaint with your local data protection authority.

We use essential cookies to ensure the website functions properly. With your consent, we also use analytics cookies to understand usage and improve our services. You can manage your preferences via the cookie banner.

We may update this Privacy Policy from time to time. We encourage you to review it periodically. Material changes will be indicated on this page.